What is Airport Management System?
An Airport Management System (AMS) is a comprehensive software solution that helps companies manage the different operational aspects of an airport. It integrates and automates various workflows, such as flight management, air traffic control, security and surveillance, safety assurance, and communication. With its built-in features like report generation with advanced analytics and integration with sensors and similar equipment, companies can ensure smooth and efficient operations.
Importance
Managing airports is a very complex endeavor. Addressing high fuel and maintenance costs, staffing issues, congestion, and security threats are just some of the day-to-day concerns in this setting. Comprehensive airport management system software solutions help teams involved deal with these challenges through the following:
Ensures accurate data-gathering – All airport personnel, including avionic technicians, passenger assistants, baggage handlers, security personnel, and their department managers, rely on definite and reliable information to accomplish their tasks efficiently. The platform’s advanced functionalities minimize errors in data handling, informing workers’ decision-making.
Increases resource optimization – Inefficient allocation of resources negatively impacts financial performance. Digital checklists accessible on mobile devices facilitate better task management, from aircraft maintenance to all pre-flight checks, ensuring the company does not have to worry about wasted resources.
Enhances safety and security – Digital solutions have integrated security measures that protect physical and data security. This is incredibly important since passengers bring some of their most important possessions when flying and share crucial information about themselves with the company.
Airport management systems do not just help workers do their jobs better. It also ensures that customers have a pleasant experience before departure, while they cruise the skies, and after landing. See how the London City Airport streamlined many of its processes and increased safety for its workforce and customers with the help of a well-designed digital platform.
Key Features
Digital solutions designed specifically for airport management are some of the most complex platforms due to numerous stakeholders and the wide range of tasks involved. An enterprise-grade system should be your only option. It should include these essentials:
Digital templates (e.g., for readiness checks, maintenance works, and service counter ergonomics) and repository
Flight management
Passenger processing
Aircraft movement planning
Resource, asset, and facility management
Security and surveillance features and support
Event tracking
Incident management
Billing and revenue management
Information display
Report generation
Analytics (e.g., passenger flow analytics)
Communication systems with automated alerts and notifications
Environmental management
Emergency response coordination
Integrations (e.g., with air traffic management)
Mobile accessibility for employees and passengers
Selecting the Right Airport Management Software
All airport management systems mentioned in the list above can make the numerous processes in an airport less challenging, ensuring efficiency and, ultimately, excellent customer experience. Before deciding on your top pick, take another look at the options below:
Airport Management System | Free Version | Paid Plan | Mobile App |
SafetyCulture | Yes | $24/user/month* | Yes |
GateKeeper | No | Contact for pricing | No |
Civix | No | Contact for pricing | No |
Damarel | No | Contact for pricing | Yes** |
Collins Aerospace | No | Contact for pricing | Yes |
* billed annually
** mobile app available upon request
